Refund policy

Refund & Exchange policy

After-Sales Policies:


1. No Exchange or Return for Opened Products:

2. Return for Manufacturing Defects Only

3. Full Refund for Unopened Packages:

Shipping & return Policies
• Accurate Information: Please double-check your shipping address to avoid delays or returns.
• Packages are not allowed to be opened with the couier for smooth delivery, quality control and fraud; please check your order and send us dm/ WhatsApp/ email if you need a return or exchange and we will schedule it right away for you to take within 5-7 working days. 

• Missed Deliveries: If a package is returned due to incorrect details or missed delivery (3 times trials by Couier) your order will be cancelled and you have to make a new paid order through the website. 



Important Note:
Delivery takes 3-5 working days, excluding Fridays, which are non-working days. Please plan accordingly to ensure a smooth and timely process.